999pd Terms and Conditions

1 General Provisions and Definitions

999pd (referred to hereinafter as the "Platform", "we" or "Company") is an online gaming service provider. These terms and conditions (hereinafter "Terms") apply to all services, games, promotions and bonuses on the platform.

Relevant Definitions

• "User" or "Member": Any person who has registered on the 999pd platform and is using the services.
• "Account": Each member's own personal account created through registration.
• "Services": Live casino, slot games, cricket betting, fishing games and all other gaming activities.
• "Bonus": Any financial or non-financial benefit offered by the platform.
• "Terms": All rules and regulations set out in this document.

999pd reserves the right to amend these Terms. Any changes will take effect as soon as they are published on the website. Members are advised to check this page regularly.

2 Eligibility and Registration

To use the 999pd platform, the following eligibility requirements must be met:

• You must be at least 21 (twenty-one) years of age. This platform is only for those aged 21 or older.
• You must be a legal person and be legally capable of entering into a contract.
• You must register with accurate and complete information.
• Only one account per person is permitted.
• Your use must comply with the local laws and regulations of your place of residence.

Registration Process

All information provided at the time of registration must be truthful, accurate and complete. 999pd reserves the right to cancel an account if false information is provided. The company may request necessary documents at any time for identity verification.

It is the member's responsibility to maintain the security of their account. Login credentials must not be shared with anyone. If you suspect your account has been compromised, contact our live chat support immediately.

3 Deposit and Withdrawal Policy

All financial transactions on the 999pd platform are governed by the following policies:

Deposit

• Minimum deposit amount: ৳100 (applicable to all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• All deposits are credited to the account instantly.
• Only a payment method registered in your own name may be used for deposits.
• Deposits using third-party accounts are strictly prohibited.

Withdrawal

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally completed within 15 minutes to 2 hours.
• Identity verification may be mandatory before a withdrawal request is processed.
• Withdrawals must be made using the same method used for the deposit.
• Withdrawals cannot be made while any active bonus wagering requirement remains unfulfilled.
• 999pd reserves the right to delay or suspend withdrawals in the case of suspicious activity.

To prevent money laundering, 999pd follows international AML (Anti-Money Laundering) policies. Any unusual transaction may be subject to investigation.

4 Bonus and Promotion Terms

999pd offers various types of bonuses and promotional offers. Each bonus has its own terms, which are clearly stated in the offer details.

Welcome Bonus

• 120% bonus on first deposit up to a maximum of ৳10,000.
• A wagering requirement of 10x must be met before the bonus can be withdrawn.
• Each member may receive the welcome bonus only once.
• If an attempt is made to claim bonus benefits using multiple accounts, both accounts will be cancelled.

General Bonus Terms

• To withdraw winnings made with bonus funds, specific wagering requirements must be met.
• No bonus may be exchanged for cash.
• Bonuses have a fixed validity period and will be cancelled once expired.
• If misuse of a bonus promotion is detected, the bonus and associated winnings will be cancelled.
• 999pd reserves the right to modify or cancel any bonus offer.

5 VIP Program and Rewards

The 999pd VIP Program provides special benefits for loyal members. The program is divided into five tiers:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.7%.
• Platinum: Weekly cashback up to 1.0%.
• Diamond: Weekly cashback up to 1.2%.

VIP tier placement is reviewed based on a member's overall gaming activity and contribution to the platform. Cashback is calculated weekly and credited to the member's account.

VIP rewards and benefits are subject to change. Members are advised to check the platform regularly or contact live chat for the latest information.

6 Fair Play and Prohibited Activities

999pd is committed to ensuring a fair and safe gaming environment for all members. The following activities are strictly prohibited:

• Any form of fraud, manipulation or dishonest gameplay.
• Using automated bots, scripts or software to play games.
• Creating multiple accounts or using third-party accounts.
• Bonus arbitrage or systematic bonus hunting.
• Exploiting technical errors on the platform.
• Harassing other members or engaging in inappropriate conduct.
• Money laundering or any illegal financial activity.
• Providing false or misleading information.

If any of the above activities are detected, 999pd may immediately suspend or permanently cancel the account, forfeit all winnings, and take legal action.

7 Privacy and Data Protection

999pd places the highest importance on the privacy of your personal information. Full details of how we collect, store and use data can be found in our Privacy Policy.

• Your personal information is protected by SSL encryption.
• Your information is not shared with third parties, except where required by law.
• Documents submitted for account verification are stored securely.
• Requests to access, correct or delete your information can be made via live chat or email.

8 Account Suspension and Termination

999pd may temporarily or permanently close any member's account in the following circumstances:

• Violation of any clause of these Terms.
• Failure to cooperate with the verification process.
• Evidence of involvement in prohibited activities.
• The member requests account closure themselves.
• A self-exclusion request is made under the responsible gaming policy.

Members who wish to close their account themselves may do so by requesting through 24/7 live chat support. An opportunity to withdraw any remaining valid balance will be provided before the account is closed, unless the account is being cancelled due to a breach of these Terms.

9 Limitation of Liability

999pd always strives to ensure the reliability and quality of its platform. However, the company will not be held responsible for the following:

• Games being interrupted due to internet disconnection or technical issues.
• Issues arising from third-party services (payment gateways, game providers).
• Unforeseen technical errors or cyberattacks.
• Losses caused by the member's own negligence or carelessness.
• Losses caused by issues with the member's device or software.

999pd reserves the right to reclaim any funds incorrectly credited or won due to a technical error.

10 Responsible Gaming

999pd gives the highest priority to responsible gaming. We believe gaming should be an entertainment activity and should never be a cause of financial or emotional distress.

• Members can set their own daily, weekly or monthly deposit limits.
• Temporary break and self-exclusion options are available.
• If signs of addiction appear, contact our support team right away.
• Strict measures are in place to protect those under 21 from gaming.

For more details, please read our Responsible Gaming page.

11 Dispute Resolution

If any dispute or complaint arises, the following process must be followed:

• First, report the issue through 24/7 live chat support.
• Provide a detailed description of the issue along with evidence and screenshots.
• Our support team will work to resolve the issue as quickly as possible.
• If the issue is not resolved via live chat, you may email [email protected].
• 999pd's final decision is binding in all disputes.

If a game result has been determined legitimately, it cannot be changed. If there is evidence of an incorrect result due to a technical error, an investigation will be conducted.

12 Intellectual Property and Proprietary Rights

All content on the 999pd platform — logos, designs, text, graphics, software and other materials — is protected by copyright law. These materials are the intellectual property of 999pd or their authorized partners.

• Copying, distributing or republishing any content from the platform without the company's written permission is prohibited.
• Game software is the intellectual property of the respective providers.
• Trademarks and brand names are the property of their respective owners.

13 Contact and Support

999pd is always ready to help members with any questions or issues. Contact us:

• Live Chat: 24/7 live chat support available in Bengali.
• Email: [email protected]

Visit our FAQ page for answers to common questions.

14 Changes & Effective Date of Terms

999pd reserves the right to change, revise, or update these terms at any time. Members will be notified of important changes where possible, though this is not mandatory.

The latest version of these terms will always be available on this page, and the update date will be noted at the top of the page. Continued use of the platform after any changes will be considered acceptance of the new terms.

These terms are effective from January 2026. Previous versions are considered void from this date.